DO NOT FALL FOR SCAMS

Here are some of the common scams to be aware of:

Only scammers will tell you to buy a gift card, like a Google Play or Apple Card, and give them the numbers off the back of the card. No matter what they say, that's a scam. No real business or government agency will ever tell you to buy a gift card to pay them.
If you receive a text message that says your card has fraud and to enter your 16-digit card number, this is a scam. The financial institution has your card number already.
The government, including the IRS or Social Security, will not call your phone and ask for money. They will not ask you to purchase a gift card.
If you receive a pop up on your computer and it says it is Microsoft and they are needing to fix your computer, it is a scam. These scammers will say they are Microsoft or Apple and there's something wrong with your computer. They then ask for remote access, and say to pay them to get it fixed. Don't give them access to your computer!
Some scammers will contact you by telling you a friend or family member is in an emergency situation or even clone their voices and ask you to send money immediately. Hang up and contact that person yourself.
If someone contacts you via phone, email, or mail and states you have won a prize but first you have to pay a fee or purchase a gift card, this is a scam!
If someone calls you and states, they are your utility company and are threatening to cut off your utilities unless you pay them immediately over the phone, hang up and call your utility company yourself so you know for sure this is the real company.
Romance scammers will get to know an individual and sound very convincing when they lie and tell a story and ask you to send them money or gifts.
Scammers will send a check for more than expected and ask the individual to deposit the check to their financial institution and give them the difference on a gift card. The check will come back as a fraudulent check and the individual will be out that amount of money that they sent on gift card.

SecurLOCK Equip Mobile App

Image of cell phone being held in a woman's hand. Text says The simple, secure way to manage and protect your cards. SecurLOCK Equip

SecurLOCK Equip is a new mobile app that allows you to control how, when, and where your debit or credit card is used. It is a simple and secure way to manage and monitor your debit or credit card activity. SecurLOCK Equip can help keep your debit or credit cards safe and provide instant notifications whenever your card is used. If you are an Apple user you will go to the App Store and download "SecurLOCK Equip". If you are an Android user you will go to Google Play Store and download "SecurLOCK Equip".

VISA Fraud Protection

To further protect you, you will receive a text, phone call, and/or email asking you to confirm if suspicious purchases are valid or not. You will only be asked to verify if you did or did not make the purchase, they will not ask you for your account or personal information, they will only verify the last 4 numbers of your card number. Please make sure we have your updated information in the office so we can act quickly to prevent fraudulent activity on your account.

Christmas Club

You can start your 2024 Christmas Club at any time by coming by the Credit Union office. If you have previously had a Christmas Club account and didn't close it, yours should have automatically transferred and will continue to deposit the same amount you have been depositing. If you had to close your Christmas Club account early, you will need to stop by the Credit Union office to reopen this account. There is not a minimum amount you have to deposit to this account and you can make changes to your Christmas Club at any time.

SKIP A PAY!

Ask us how you can skip your monthly loan payment.

Member Statements

With the rising costs of processing statements and postage continuing to rise, we are going to be forced to start charging to receive a paper statement in the mail. However, you do have the choice of receiving your statement electronically. We usually have the electronic statements available on the first working day of the month verses receiving them mid-month with the mailed paper statement. You would be contacted via e-mail that they are ready to be viewed and you have the option of printing or saving it. The change will take place September 1, 2022 and the cost will be $3.00 per month or quarter, whichever way you receive them.

AirMedCare Credit Union Discount

We offer a discount to join the Air Evac/AirMedCare Team. They now offer monthly rates as well as yearly and multi-yearly rates. Check out the link and you can download the application to submit it to representative Dustin White to join.

Air Evac Lifeteam Application

Are you traveling?

Please let the office know if you are going to be traveling out of state so we can notify Visa that it's not suspicious activity on your debit or credit card.

We have Sallie Mae Student Loans!

We offer Sallie Mae student loans!!

IMPORTANT DEBIT CARD INFORMATION

PLEASE NOTE: There is a daily limit of $1,005 on the Visa debit cards. This is a security feature that has been set with Visa to protect our members in the case of a lost or stolen card. Please call the credit union on the day that you know you are going to exceed this amount, and we will be glad to make the necessary changes to your account temporarily.

Lost or Stolen Debit or Credit Cards

If you have a lost debit card (lighthouse cards), please call 1-800-500-1044. If you have a lost credit card (blue & white cards), please call 1-800-543-5073.

Important Information:

Please check with the office and make sure you have a beneficiary on your account in the event of a death. This prevents your funds from being tied up within the state, and allows your assigned beneficiary to withdrawal your funds without the long term delay. Please make sure we have your updated address, cell phone number, and email address.